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Telex - Overview

Telex remains an important means of messaging in many business sectors. With RELAY messaging can become less time consuming by removing the delays and errors usually experienced during conventional telex transmission.

Messages are created at the user's own workstation and transmitted without any need to understand the intricacies of the telex network.

RELAY formats each message and deals appropriately with any service signals. Where numbers are regularly engaged, RELAY will automatically re-dial until connection is made, or select an alternative number. Messages can be batched to the same destination and because every transaction is logged, message tracking is straight-forward.

There's also the facility to make conversational telex calls during which previously prepared data can be transmitted at a single keystroke.

Tight security procedures control which functions are made available to individual users. Message integrity is controlled by full Answerback checking both at the start and finish of message transmission. Top security messages can be held in the queue until fully approved.

TELEX - Major Features

Automatic Routing
Outbound telexes automatically delivered

Security
Answerback checking ensures correct delivery

Privilege Control
Fully flexible configuring of user options

Hardware
Uses the World's leading telex modem from Ascom Hasler

Printing
Automatic output of traffic to telex monitor printers

Cost Reporting
Departmental billing with full usage statistics

Integration
Links to most software applications

Least Cost Routing
Automatic selection of cheapest route or service

AlternativeDdestinations
Automatic dialling of alternative numbers

Journalling
Full recording of all message traffic content

Archiving and Audit Trail
Full tracing of all message traffic

Authorisations
Messages can be held awaiting release authorisation

Short and Group Codes
Global and individual short address databases

Priorities
Priority can be given to more urgent telexes

Deferred Transmissions
To take advantage of cheaper telex tariffs (not UK)

Broadcasting
Send the same telex to numerous destinations at once

Help
Friendly on-line help

Call Batching
Shorter connection times for telexes to same destination

Call Barring
Prevent access to restricted numbers

Conversational
Incoming and outgoing conversational call handling

Text Search
Look for telexes containing particular words or phrases

Telex Editor
Rejects invalid telex characters at source

Confirmations
Notification of message status to originator

Applications Interface
Automatic generation direct from existing systems

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Tel: 0844 873 2668 | Fax: 0844 873 2669 | Support: 0844 873 2667 | Email: sales@ccl.co.uk

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